In this guide

Business interruption insurance (also called business income coverage) helps replace the income you lose and covers certain ongoing expenses when a covered event, such as a fire or storm, damages your property and forces you to pause or limit operations. The key rule is that the trigger is usually direct physical damage to covered property. A slow season, a lost customer or most cyber outages do not qualify unless the policy specifically says so.

Key takeaways

  • Coverage is normally tied to a covered physical loss at your premises, and it is typically part of a property policy or business owner's policy.
  • It generally pays net income you would have earned plus continuing expenses like rent, payroll and loan payments, as the policy defines them.
  • Many policies have a waiting period, often 72 hours, before income coverage starts.
  • Extensions such as extra expense, civil authority and extended business income can matter as much as the base coverage.
  • Pandemics, floods and earthquakes are commonly excluded or need separate coverage.

What business interruption insurance does

Property insurance fixes the building and replaces equipment. It does not pay your employees or your rent while the doors are closed. Business interruption coverage fills that gap. Triple-I describes it as replacing lost revenue when a business has to shut down due to fire, wind damage or another covered loss, and notes that it is included in a business owner's policy.

Insurers use slightly different terms. "Business income" coverage usually refers to lost net income plus continuing normal operating expenses. "Extra expense" covers added costs you incur to avoid or shorten a shutdown, such as renting temporary space.

What it typically pays

  • Net income. The profit you would have earned had the loss not happened.
  • Continuing expenses. Costs that go on during the shutdown, such as rent or mortgage payments, utilities, loan payments and, depending on the policy, payroll.
  • Extra expense. Costs of operating from a temporary location, expedited shipping or equipment rental to keep going.
  • Relocation costs. Moving costs if the premises cannot be reopened.

Whether payroll is fully covered is a policy-term question. Some policies limit coverage for "ordinary payroll" to a number of days, and others include it fully. Ask for specifics.

Good to know: Business income loss is calculated from your records, such as past financial statements and sales trends. Good bookkeeping can make a claim easier to prove.

What triggers coverage

In most policies, the loss must result from direct physical loss or damage to property at the insured location, caused by a covered peril. So if a fire damages your restaurant kitchen and you close for repairs, the lost income may be covered. If customers stay home because of a news story, or you lose a contract, it generally is not.

Because this coverage follows the property policy, any exclusion in that policy also affects it. A flood that damages your store might not trigger business income coverage if flood is excluded from the property form. See our guide to commercial property insurance for how those exclusions work.

Common extensions

Extra expense

Extra expense coverage pays the added cost of staying open or reopening faster. Sometimes it is cheaper for an insurer to pay for temporary space than to pay months of lost income, so this coverage can help both sides.

Civil authority

Civil authority coverage applies when a government order blocks access to your premises because of damage nearby. Industry commentary describes it as requiring that the order result from a covered physical loss to other property, often within a stated distance, and it is commonly limited to a short period such as about four weeks. Terms differ widely, so check yours.

Extended business income

Even after repairs end, sales may stay low while customers return. Extended business income pays for a set number of days after operations resume. Without it, coverage may stop the day you reopen.

Dependent (contingent) business income

If a key supplier or customer suffers a covered loss and that interrupts your business, dependent property coverage may help. It is usually an add-on with named locations.

Waiting periods, limits and indemnity periods

TermWhat it meansWhy it matters
Waiting period (time deductible)Time after the loss before income coverage begins. Often 72 hours, sometimes shorter or longer.You carry income losses for that window
Coverage limitThe most the policy pays, set by dollar amount or by months of incomeToo low a limit can leave you short on a long rebuild
Period of restorationFrom the loss until property should be repaired or replaced with reasonable speedCoverage generally ends when the period ends
Maximum period of indemnityA cap on the time covered, such as 12 monthsSlow permit or supply delays may outlast it

Industry sources describe a 72-hour waiting period as common, with a range of about 24 to 72 hours, and note that waiting periods usually apply to income loss but not always to extra expense. Check how your policy words it.

What it usually does not cover

  • Pandemics and communicable disease. Many policies have virus exclusions and require physical damage, so they do not respond to health-related closures. Courts have addressed this issue in different ways across states, and wording matters.
  • Flood and earthquake unless separately insured.
  • Cyberattacks with no physical damage. These are handled by cyber liability insurance where the policy includes income loss.
  • Losses from market conditions, such as lower demand, new competition or bad reviews.
  • Fines, penalties and legal costs not tied to the covered loss.

Watch out: Do not assume that a BOP's business income coverage is big enough. Triple-I notes that BOP limits are usually lower than separate policies, so compare your likely monthly expenses against the limit.

How to estimate how much you need

  1. Add up monthly fixed costs. Include rent or mortgage, utilities, loan payments, insurance, and payroll you would keep paying.
  2. Estimate monthly net income. Use recent profit and loss statements.
  3. Think about realistic downtime. Rebuilding after a serious fire can take much longer than the repair estimate. Permits, specialized equipment and contractor availability can all stretch the timeline.
  4. Add a buffer for slow recovery. This is where extended business income can help.
  5. Ask about worksheets. Insurers often use a business income worksheet to set limits and coinsurance. Complete it with your accountant.

Many business owners buy this coverage as part of a business owner's policy. Larger or more complex operations may need a stand-alone form with higher limits.

Filing a claim

If a covered loss occurs, notify your insurer promptly, protect the property from further damage and keep records of expenses. Track your own timeline too: closing dates, reopening dates, and any extra costs. Keep records of payroll, bills and sales. An adjuster may ask for tax returns, financial statements and invoices to calculate the loss.

Frequently asked questions

Is business interruption insurance the same as business income insurance?

They are generally the same thing. "Business income" is the term used in many standard policy forms. It typically includes lost net income and continuing expenses during the period of restoration.

Does business interruption insurance cover lost income from a pandemic?

Usually not. Most policies require direct physical loss or damage, and many carry virus or contamination exclusions. Wording and court decisions vary, so check your policy and ask your insurer or agent about your specific form.

Is business interruption insurance included in a BOP?

Typically yes. Triple-I says a business owner's policy bundles property, liability and business interruption (business income) coverage. Limits and extensions vary.

Do home-based businesses need it?

Home-based businesses depend on the home, so a fire could stop income. Homeowners policies generally do not cover business income, so ask about endorsements or a separate policy. See our guide to home-based business insurance.

How long does coverage last?

It generally lasts for the period of restoration, which ends when the property should be repaired or replaced, subject to any cap in the policy. Extended business income may add more time.

Sources

General information only. This guide explains general concepts and is not insurance, legal or financial advice. Rules and prices vary by state and insurer. Check your policy documents and speak to a licensed insurance professional or your state insurance department about your situation.