In this guide

Directors and officers (D&O) insurance protects the people who lead an organization, and often the organization itself, when someone claims their management decisions caused harm. Claims can come from investors, employees, creditors, regulators, competitors or members of a nonprofit. D&O is sometimes called management liability insurance. It is separate from general liability and professional liability, and many small companies and nonprofits overlook it until a dispute appears.

Key takeaways

  • D&O responds to claims about management decisions and governance, not to bodily injury or property damage.
  • It is not only for big public companies: private companies, startups and nonprofits face claims too.
  • Policies often have three insuring agreements, commonly called Side A, Side B and Side C.
  • Most D&O is claims-made, with a retroactive date and strict notice requirements.
  • Exclusions for fraud, bodily injury and certain employment or benefits claims are common, so related coverages may be needed.

What D&O insurance covers

Directors and officers owe duties to the organization, often described as duties of care and loyalty. A claim may allege that a leader breached those duties, mismanaged money, ignored a conflict of interest, misrepresented information or failed to comply with rules. D&O generally pays for defense costs and for settlements or judgments in covered claims, up to the policy limit.

Who is a "director" or "officer" can include board members, executives, and, depending on the policy, employees, volunteers and committee members. Nonprofit resources note that coverage for volunteers and committee members varies by policy, so check how the definition of "insured person" is written.

Typical claims include:

  • Shareholder or owner disputes, such as claims by a minority investor.
  • Allegations of mismanagement or breach of fiduciary duty.
  • Creditor or bankruptcy trustee claims.
  • Regulatory investigations or enforcement actions, depending on policy terms.
  • Claims by members, donors or grantors against a nonprofit's board.
  • Claims tied to mergers, financing or failing to follow corporate formalities.

Side A, Side B and Side C

D&O policies are often described in three parts. Names and structure vary by insurer.

PartWho is protectedWhen it applies
Side AIndividual directors and officersWhen the organization cannot or will not indemnify them, for example due to insolvency or legal limits on indemnification. Often has no retention.
Side BThe organizationReimburses the organization when it indemnifies its leaders
Side C (entity coverage)The organization itselfCovers claims made directly against the entity, which is often limited to securities claims in public company forms and broader in private company forms

Side A is the layer that protects personal assets of leaders when the organization cannot help. Some organizations buy extra Side A-only limits for that reason. Ask whether entity coverage is included and what it covers.

Who needs it

Private companies and startups

Private companies often assume lawsuits only hit public companies. In practice, disputes with co-owners, investors, lenders or employees can name leaders personally. Investors and lenders may require D&O as part of a funding agreement.

Nonprofits

Nonprofit boards are usually volunteers, yet they carry legal duties. Many state laws protect volunteer directors in some situations, but protection is not absolute and defense can still be costly. Many nonprofits buy D&O to help recruit board members, and funders sometimes ask for it.

Small businesses with a board or advisors

If your business has outside investors, an advisory board or a formal board of directors, ask whether those people are insured and whether you have indemnification language in your governing documents.

Good to know: An LLC or corporation separates owners from the business in many situations, but that protection is not unlimited, and it does not stop someone from naming individuals in a lawsuit. Our guide to business insurance for LLCs explains the limits of entity status.

Common exclusions to look for

  • Fraud and deliberate misconduct. Coverage often applies until a final adjudication, then the insurer may seek repayment of defense costs.
  • Personal profit or advantage. Claims that a leader gained a benefit they were not legally entitled to.
  • Bodily injury and property damage. These belong to general liability.
  • Professional services. Errors in the services you provide to clients belong to professional liability.
  • Employment practices. Many D&O forms exclude or limit employment claims, sending them to EPLI.
  • Pension and benefit plan fiduciary claims. These usually require fiduciary liability coverage.
  • Prior and pending litigation. Claims already known are generally not covered.
  • Insured vs. insured. Claims between insured parties, such as one director suing another, may be excluded with exceptions.
  • Contractual liability, fines and taxes. Many are limited.

Claims-made timing and why it matters

D&O is normally written on a claims-made basis, meaning the claim must typically be made against an insured and reported to the insurer during the policy period (or an extended reporting period). A retroactive date or prior acts date can exclude earlier conduct. If you change insurers or the organization is sold, ask about "run-off" or tail coverage so claims about past decisions still have coverage.

When a mergers or acquisition occurs, many policies have a "change in control" provision that stops coverage for future acts. Boards considering a sale should ask about tail coverage in advance.

Watch out: If you learn of facts that could become a claim, such as a threatening letter or a regulator's inquiry, many policies let you give a "notice of circumstances." Waiting until the next renewal can cause problems. Ask your insurer or broker what your policy requires.

What to compare when shopping

  1. Limits. D&O limits are often shared among all insureds, so a single large claim can use them up.
  2. Defense costs. Check whether they sit inside the limit and who chooses counsel.
  3. Entity coverage. Learn whether the organization itself is protected and for what.
  4. Definition of insured person. Does it include employees, volunteers, former directors and spouses?
  5. Exclusions and carve-backs. Look for broad conduct exclusions, severability and exceptions that restore coverage.
  6. Retention. Side A often has none, while Side B and C usually do.
  7. Related policies. Some insurers bundle D&O with EPLI, fiduciary and crime coverage in a management liability package.
  8. Cost factors. Premiums commonly reflect size, revenue, funding, claims history and industry. We cannot say what you would pay.

Compare quotes from several insurers for matching limits and terms, since policy language varies more than many owners expect. A licensed broker with management liability experience, or your state insurance department, can help answer questions. For an overview of how D&O fits into a bigger program, see our small business insurance guide.

Frequently asked questions

Does a small business need D&O insurance?

Not every small business does. It becomes more relevant when you have outside investors, a formal board, lenders with conditions, or concern about owner or employee disputes. Ask a licensed agent about your situation.

Is D&O the same as professional liability?

No. D&O covers claims about management and governance decisions. Professional liability covers claims that your services or advice harmed a client.

Do nonprofits need D&O insurance?

Many carry it, because board members can be named in claims by members, employees, donors or regulators. Volunteer protection laws vary by state and do not eliminate the cost of defense.

What is "management liability" insurance?

It usually refers to a package that combines D&O with other coverages such as employment practices, fiduciary liability and crime. Contents depend on the insurer.

Does D&O cover the company's own losses?

Generally not. It is liability coverage for claims against leaders and, in some forms, the entity. Your own property and income losses belong to property and business income coverage.

Sources

General information only. This guide explains general concepts and is not insurance, legal or financial advice. Rules and prices vary by state and insurer. Check your policy documents and speak to a licensed insurance professional or your state insurance department about your situation.